Inbound Pro Package – Voice AI Pro

With the Voice AI Pro package, you benefit from an advanced AI system that handles incoming calls in multiple languages, resolves more complex customer inquiries, and is individually tailored to your company. Premium features for maximum service.

In addition to the basic package:

1. Intelligent dialogue with AI

   
   

   • Customers can place orders, specify non-binding prices, etc.

   • Multilingual (German, Swiss German and English as standard)

2. CRM integration (e.g. HubSpot, Salesforce, Zoho)

   • Caller ID, automatic logging in CRM, follow-ups

3. Speech analysis & sentiment analysis

   • Detection of dissatisfaction → Prioritization in support

4. Call forwarding if needed

   • e.g. if customer wants to “speak to someone” → automatic forwarding to the right person

5. Statistics & Insights

   • How many inquiries? When is call volume peaking? What are people discussing?