Inbound basic package – Voice AI Basic

With the Voice AI Basic package, your AI system handles all incoming customer calls, answers frequently asked questions, and books appointments directly into your calendar. Fully automated, multilingual, and GDPR-compliant.

Direct appointment booking → Saves you up to 5 hours of administration per week

Answering frequently asked questions → Also saves you 2-3 hours per week

Recording customer data = new leads for you who are already interested in your services, thus saving you some of the cold calls.

The AI ​​takes on the following tasks:

• • 📞 Voice call acceptance (24/7)

    • Automated greeting (e.g. “Welcome to Intellicraft”)

    • Answering frequently asked questions (opening hours, feasibility of products/services, prices, etc.) the AI ​​also learns, which means it remembers frequently asked questions that it cannot yet answer and these can then be gradually integrated.

    • Direct appointment bookings in your calendar
    • Forwarding calls to an employee
    • CH-German configurable
      

  • 📧 Voice message recording & email notification

    • Important content from the customer conversation is saved in a Google Sheets

    • New customer information is automatically recorded (after consultation with the customer) and entered into a Google Sheets as Lead

    • Forwarding the message by email with automatic speech recognition (transcript)

  • Multilingualism (DE/FR/IT optional EN)

    • Customers can already be advised in various languages

  • Easy integration with landline or VoIP numbers

  • 100 call minutes per month included!

  • GDPR and DSG-compliant data storage (servers in CH/DE)